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Preliminary Phase

Prepare the organization: define 'where, what, why, who, and how we do architecture'.

About this phase

The Preliminary Phase prepares an organization to undertake successful Enterprise Architecture work. It happens before the ADM cycle proper begins, and answers the questions: where, what, why, who, and how do we do architecture in this enterprise?

The main aims are to define the enterprise, identify key drivers and elements in the organizational context, define the requirements for architecture work, establish Architecture Principles, define the framework to be used (including tailoring TOGAF), and evaluate the Enterprise Architecture maturity of the organization.

A key concept here is the establishment of the Architecture Capability — the people, processes, roles, and responsibilities that will carry out architecture work — together with the Architecture Governance framework that will oversee it.

Objectives

  • Determine the Architecture Capability desired by the organization: review the organizational context, identify the elements of the enterprise organizations affected, and identify the established frameworks, methods, and processes that intersect with the Architecture Capability.
  • Establish a Capability Maturity target.
  • Establish the Architecture Capability: define and establish the Organizational Model for Enterprise Architecture, the detailed process and resources for Architecture Governance, and select and implement tools that support the capability.
  • Define the Architecture Principles.

Steps in this phase

Key inputs

  • The TOGAF Library and other architecture frameworks
  • Board strategies, business plans, business strategy, IT strategy, business principles, business goals, and business drivers
  • Major frameworks operating in the business (e.g., portfolio and project management)
  • Governance and legal frameworks, including the existing Architecture Governance framework
  • Any existing organizational model for Enterprise Architecture
  • Any existing architecture framework, principles, and repository
  • Partnership and contract agreements

Key outputs

  • Organizational Model for Enterprise Architecture — scope of impacted organizations, maturity assessment, roles and responsibilities, budget requirements, governance and support strategy
  • Tailored Architecture Framework — tailored ADM, tailored architecture content, Architecture Principles, configured tools
  • Initial Architecture Repository — populated with framework content
  • Restatement of, or reference to, business principles, goals, and drivers
  • Request for Architecture Work (optional output that triggers Phase A)
  • Architecture Governance framework

Worked example — Meridian Retail Group

Generated sample documents for a fictional company, showing what this phase consumes and produces. They are illustrative study aids, not templates from the standard.

Example inputs

example inputDeliverableAn excerpt of the corporate strategy that motivates establishing an Enterprise Architecture capability.

Meridian Retail Group — Strategic Plan Extract (FY26–FY28)

Issued by: Meridian Retail Group Board of Directors Classification: Internal Board Directive: 26-04 (adopted at the January 2026 Board meeting)

1. Strategic Direction

Meridian Retail Group operates 240 stores and an online channel across three countries. Over the last three years, digital revenue has grown from 8% to 26% of total sales, but our systems landscape has not kept pace.

The Board has approved the "One Meridian" strategy with three pillars:

  1. Unified Customer Experience — customers should be recognized and served consistently across stores, web, and mobile.
  2. Operational Efficiency — reduce cost-to-serve by 15% through process standardization and shared services.
  3. Data-Driven Decisions — establish a single trusted view of customers, products, and inventory.

2. Market context

PressureWhat we observeStrategic response
Customer expectationsCompetitors offer click-and-collect and cross-channel returns as standardUnified Customer Experience pillar
Margin squeezeCost-to-serve per order up 11% in two yearsOperational Efficiency pillar
RegulationGrowing GDPR enforcement on consent and profilingData-Driven Decisions, with governed data
Technology debtIn-store POS (v9) reaches end of life in 2027Coordinated platform renewal

3. Strategic targets (FY28)

  • Repeat-purchase rate raised from 31% to 40%
  • Cost-to-serve reduced by 15% against the FY25 baseline
  • One trusted customer record per customer, shared by every channel
  • Digital share of revenue sustained above 30% without new channel-specific silos

4. Board Directive 26-04

The Board notes that previous transformation initiatives have failed to coordinate change across business units, resulting in duplicated systems (4 customer databases, 3 order management systems) and inconsistent processes.

The CIO is directed to establish an Enterprise Architecture capability to:

  • Provide a coordinated roadmap for the One Meridian strategy
  • Govern technology investment decisions across all business units
  • Report quarterly to the newly formed Architecture Board

The capability must be operational, with principles and governance in place, before the first One Meridian investment tranche is requested from the Investment Committee (target: Q2 FY26).

Budget authorized: $1.2M for capability establishment in FY26. Sponsor: Chief Information Officer, supported by the Chief Operating Officer.

5. Business principles endorsed by the Board

  • Customer first: decisions are tested against their effect on the customer journey.
  • One Meridian, not many: shared capabilities are preferred to business-unit-specific ones.
  • Spend once: investment that duplicates an existing group capability needs explicit justification.

Example outputs

example outputCatalogA sample set of Architecture Principles in the standard four-part TOGAF template: Name, Statement, Rationale, Implications.

Meridian Retail Group — Architecture Principles v1.0

Approved by: Architecture Board, 14 March 2026 Owner: Lead Architect · Review cycle: annually, or when Phase H raises a change

Principles catalog (summary)

#NameDomainDerived from (business principle / driver)
1Business ContinuityBusinessCustomer first
2Data is an Asset, Shared, and AccessibleDataOne Meridian, not many
3Buy Before BuildApplicationSpend once
4InteroperabilityTechnologySpend once, integration cost driver
5Compliance with Law and RegulationBusinessRegulatory pressure (GDPR, PCI-DSS)

Principle 1: Business Continuity

Statement: Enterprise operations are maintained in spite of system interruptions.

Rationale: Store trading and online checkout are revenue-critical. As systems become more integrated under One Meridian, dependence on shared services increases and interruptions have wider impact.

Implications:

  • Shared services must be designed for resilience and graceful degradation
  • Recoverability and redundancy requirements must be defined at design time
  • Applications must be assessed for criticality and assigned availability tiers

Principle 2: Data is an Asset, Shared, and Accessible

Statement: Data is a corporate asset with defined ownership; it is shared across functions and accessible to authorized users through common services.

Rationale: The single largest obstacle to the One Meridian strategy is fragmented customer, product, and inventory data held in silos.

Implications:

  • Each key data entity is assigned a business data owner (trustee)
  • Applications consume master data from designated authoritative sources
  • Data sharing must comply with Data Governance Council privacy policies

Principle 3: Buy Before Build

Statement: Packaged and SaaS solutions are preferred over custom development unless a capability is a source of competitive differentiation.

Rationale: Meridian's differentiation is retail experience, not software engineering. Custom systems have driven maintenance cost and key-person risk.

Implications:

  • Requirements should be adapted to standard product capability where possible
  • A build decision requires an approved exception with business justification
  • Vendor and integration standards must be defined and maintained

Principle 4: Interoperability

Statement: Software and hardware conform to defined standards that promote interoperability of data, applications, and technology.

Rationale: Integration cost across the current fragmented landscape is the largest single component of IT change spend.

Implications:

  • An integration standard (APIs, events) is defined and governed
  • Deviations are managed through a documented exceptions process
  • Standards are reviewed periodically by the Architecture Board

Principle 5: Compliance with Law and Regulation

Statement: Architecture decisions comply with applicable law, regulation, and contractual obligations in every country where Meridian trades.

Rationale: Unifying customer data across channels increases GDPR exposure, and payment flows fall under PCI-DSS. A breach would undo the trust that One Meridian depends on.

Implications:

  • Consent and lawful basis are designed into customer data flows, not added later
  • PCI-DSS scope is kept as small as possible and documented for each solution
  • The CISO and Data Protection Officer review designs that process personal data

Using these principles

  • Every deliverable submitted to the Architecture Board states which principles it supports and any it departs from.
  • A departure is handled as a time-bound dispensation (see the Architecture Governance Framework). A departure that should be permanent is raised as a Change Request against the principle itself.
  • When principles conflict (for example Buy Before Build against Interoperability for a closed SaaS product), the Board records how it weighed them in the Governance Repository.

Study tips & key concepts

  • Remember the five questions the Preliminary Phase answers: where, what, why, who, and how — 'when' is decided by the Request for Architecture Work that starts a cycle.
  • Architecture Principles are created here (not in Phase A). Phase A only confirms and elaborates them. A good principle has a Name, Statement, Rationale, and Implications.
  • The Preliminary Phase can be revisited: Phase H or a Request for Architecture Work may require the framework or principles to be adjusted before a new cycle.
  • The Request for Architecture Work is produced by the sponsoring organization here (or in Phase H for change-driven cycles) and is the trigger input to Phase A.
  • Tailoring happens at two levels: terminology tailoring (so the enterprise understands the framework) and process/content tailoring (so the framework fits the enterprise).