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D

Phase D: Technology Architecture

Define the logical and physical technology components that realize the Business, Data, and Application Architectures.

About this phase

Phase D develops the Technology Architecture: the logical software and hardware capabilities and technology standards required to support the deployment of the business, data, and application services. It covers platforms, infrastructure, middleware, networks, communications, processing, and related standards.

The Technology Architecture grounds the earlier domains in deployable technology. It defines Technology Services and the technology building blocks (platform services, infrastructure components) that will host and connect the application components defined in Phase C.

Phase D follows the same nine-step pattern as Phases B and C. Its outputs complete the draft Architecture Definition Document across all four domains, ready for Phase E to shape into a delivery roadmap.

Objectives

  • Develop the Target Technology Architecture that enables the Architecture Vision, the target business, data, and application building blocks to be delivered through technology components and technology services, while addressing the Statement of Architecture Work and stakeholder concerns.
  • Identify candidate Architecture Roadmap components based upon gaps between the Baseline and Target Technology Architectures.

Steps in this phase

Key inputs

  • Request for Architecture Work and Statement of Architecture Work
  • Architecture Vision and Capability Assessment
  • Technology principles (if existing)
  • Organizational Model for Enterprise Architecture and Tailored Architecture Framework
  • Architecture Repository — reusable building blocks, reference models (e.g., TRM), organization-specific standards
  • Draft Architecture Definition Document, including Business, Data, and Application Architectures
  • Draft Architecture Requirements Specification, including gap analysis results from Phases B and C
  • Business, Data, and Application Architecture components of an Architecture Roadmap

Key outputs

  • Refined and updated Architecture Vision phase deliverables where applicable
  • Draft Architecture Definition Document containing Baseline and Target Technology Architecture (v1.0)
  • Draft Architecture Requirements Specification, including gap analysis results and requirements for the Technology Architecture
  • Technology Architecture components of an Architecture Roadmap

Worked example — Meridian Retail Group

Generated sample documents for a fictional company, showing what this phase consumes and produces. They are illustrative study aids, not templates from the standard.

Example inputs

example inputDeliverablefrom PreliminaryThe document from the sponsoring organization that triggers an ADM cycle — the key handoff from the Preliminary Phase into Phase A.

Request for Architecture Work

Sponsoring organization: Meridian Retail Group — Office of the COO Date: 2 April 2026 Reference: RAW-2026-001 Addressed to: Architecture Board (submitted via the Lead Architect)

Organization sponsors

Chief Operating Officer (business sponsor); Chief Information Officer (executive sponsor for architecture).

Mission statement

Deliver the "One Meridian" unified customer experience: any customer, recognized in any channel, served from a single view of orders, inventory, and preferences.

Business goals and changes

  • Increase repeat-purchase rate from 31% to 40% within 24 months
  • Enable buy-online-pickup-in-store (BOPIS) in all 240 stores
  • Consolidate 4 customer databases into a governed single customer view
  • Reduce integration spend by 20%

Strategic plans

Responds to the One Meridian strategy (FY26–FY28) and Board Directive 26-04. Goals map to drivers DRV-01 to DRV-04 in the Driver/Goal/Objective catalog.

Time limits

  • Architecture definition (Target Architecture and roadmap) approved before the 1 Nov 2026 peak trading freeze
  • First Transition Architecture in production before the FY27 peak freeze

Changes in the business environment

Competitors now offer click-and-collect as standard; digital revenue at 26% and rising; POS v9 reaches end of life in 2027.

Organizational constraints

  • Peak trading freeze: no production change 1 Nov – 15 Jan
  • Franchise stores operate their own POS until contract renewal (FY27)

Financial constraints

Indicative program envelope of $18M over 2 years, subject to Investment Committee approval per tranche.

External and business constraints

  • GDPR and PCI-DSS compliance mandatory
  • 3PL logistics contract fixes EDI message formats until 2027

Current business system description

Channel-based operating model: Digital Commerce, Store Operations, and Customer Care each run their own customer processes and service standards.

Current systems description

4 customer databases, 3 order management systems, in-store POS (v9, EOL 2027), monolithic e-commerce platform, nightly-batch warehouse integration.

Developing organization and resources available

Meridian EA team (Lead Architect plus 4 domain architects), working under the Tailored Architecture Framework v1.0 and Architecture Principles v1.0. Business subject-matter experts released for up to 2 days per week during Phases B–D.

Success criteria

An approved Target Architecture and Implementation and Migration Plan for the One Meridian program, with the first Transition Architecture delivered before the FY27 peak trading freeze.

Submitted by: COO, 2 April 2026 · Accepted for Phase A: Architecture Board, 9 April 2026

Example outputs

example outputDeliverableTarget platform services, environments and locations, and the technology gap summary.

Architecture Definition Document — Technology Architecture (draft v0.4, excerpt)

Section: 8 (Technology Architecture) · Author: A. Duarte · Status: Approved by the Architecture Board, 27 Aug 2026 · Completes: four-domain draft of the ADD

1. Approach and viewpoints

The taxonomy of technology services follows the TOGAF Technical Reference Model (TRM), with Meridian-specific additions for store edge computing. Views produced in this phase: Environments and Locations, Platform Decomposition, Application/Technology matrix, and the Technology Standards catalog. Each addresses concerns recorded in the Stakeholder Map (SM-2026-001).

StakeholderConcernView
CIOPlatform consolidation, DC exitPlatform Decomposition diagram
CISO / DPOPCI scope, data residencyEnvironments and Locations diagram
Store Ops leadershipTrading during WAN outagesEnvironments and Locations diagram
Delivery teamsWhich standards to build toTechnology Standards catalog

2. Baseline (summary)

Single data center (2 halls) with an aging hypervisor cluster; per-store POS servers reaching end of life in 2027; flat store networks on MPLS; batch file integration; no customer identity platform; fragmented monitoring. Detail in the baseline technology inventory (BT-01..BT-10).

3. Target platform services (extract)

Technology service (ABB)DescriptionConsumed by
Container Platform ServiceManaged Kubernetes for custom servicesCustomer Profile Svc, Inventory Svc, Commerce Front End
API Gateway ServiceExternal/internal API mediation, throttling, authNAll channel apps, SaaS integrations
Event Streaming ServiceDurable pub/sub for order & inventory eventsOrder Hub, Inventory Svc, WMS, LoyaltyOne adapter
Customer Identity Service (CIAM)Customer authentication, consent-aware sessionsCommerce Front End, Next-gen POS
Managed Relational Database ServiceTransactional storesCustomer Profile Svc, Order Hub
Observability ServiceUnified logs, metrics, traces, alertingAll target components
Store Edge ServiceMinimal in-store compute for offline-tolerant POSNext-gen POS

These are Architecture Building Blocks. They state required capability and service levels, not products. Product selection (SBBs) happens in Phase E under the Buy Before Build principle.

4. Environments and locations (summary)

  • Cloud (primary region + DR region): all shared services and channel back ends; production, staging, and performance environments
  • Stores (240): thin Store Edge node per store; POS operates in degraded-offline mode on WAN loss (sync on restore)
  • Data center: shrinks to legacy WMS host until FY29 lease end

Both cloud regions are inside the EU to meet the Data Governance Council's residency policy for customer data.

5. Technology standards (new entries for the Standards catalog)

StandardStatus
Container runtime & orchestration standardAdopted
Event schema standard (CloudEvents-based)Adopted
Store network segmentation standard (POS VLAN, PCI zone)Adopted
TLS 1.3 minimum for all new servicesAdopted

6. How the target meets key requirements

RequirementDesign response
REQ-T-01 99.95% checkoutMulti-zone deployment in primary region; active-standby DR region
REQ-T-03 POS offline ≥ 8hStore Edge holds local catalog, prices and a transaction queue
REQ-T-05 PCI scopePayment traffic only in the segmented PCI zone; tokenization at the terminal
REQ-T-06 Peak 5xContainer autoscaling on the checkout path; no manual resizing

7. Technology gap summary → roadmap candidates

GapRoadmap candidate
No container/API/event platformWP-08: Landing zone + integration platform build
Store connectivity & segmentationWP-09: Store network upgrade (240 sites)
No CIAMWP-10: Customer identity platform
Observability fragmentedWP-11: Unified observability rollout

8. Architecture decisions recorded

  • TD-01: Public cloud as primary hosting; no new workloads in the data center.
  • TD-02: FY27 hardware refresh limited to the WMS footprint.
  • TD-03: Store Edge is a thin node, not a full store server, so it stays within field-force capacity of 40 refits a month.

Study tips & key concepts

  • Phase D completes the four architecture domains (BDAT: Business, Data, Application, Technology) — after Phase D, the draft Architecture Definition Document covers all four.
  • Technology Architecture defines technology services and components as building blocks — Architecture Building Blocks (ABBs) here; specific products (Solution Building Blocks, SBBs) are typically identified from Phase E onward.
  • Recognize typical Phase D artifacts: Technology Standards catalog, Technology Portfolio catalog, Application/Technology matrix, Environments and Locations diagram, Platform Decomposition diagram, Network Computing/Hardware diagram.
  • Emerging technologies and non-functional requirements (capacity, availability, security, latency) are major drivers in this phase.
  • The same nine-step pattern as B and C applies — if you know it for one domain phase, you know it for all three.